Privacy Policy

Last Updated: 11/24/2025

1. Introduction

TrueBridge Property Solutions (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit your information, schedule a consultation, request a cash offer, or otherwise interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

When you fill out any form on our website, request an offer, schedule a consultation, or contact us, you may provide:

  • Name

  • Phone number

  • Email address

  • Property address

  • Appointment date/time

  • Additional property or situational details


B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on site

  • Clicks and interactions

We also use cookies, pixels, and tracking tools for analytics and advertising purposes.


C. Form Submissions

We collect and store all form submissions related to:

  • Cash Offer Request

  • Consultation Scheduling

  • Contact Form

  • Any other lead or inquiry forms on the site


3. Tracking, Analytics, and Advertising Tools

We use third-party tools to better understand how visitors interact with our website and to serve relevant ads.

These may include:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

  • TikTok Pixel

  • Biz Central Suite / GoHighLevel CRM tracking

  • CAPTCHA / spam protection

  • Other standard tracking technologies

These tools may collect information about your behavior across our website and others.


4. How We Use Your Information

We may use collected data to:

  • Provide a cash offer for your property

  • Schedule and manage consultations

  • Contact you via phone, text, or email

  • Respond to inquiries

  • Improve website functionality

  • Run analytics and advertising

  • Comply with legal obligations

  • Manage customer relationships through our CRM

Text messaging:
By providing your phone number, you consent to receive SMS communications from us. You may opt out at any time by replying STOP.


5. How We Share Your Information

We do not sell or rent your data.

However, we may share information with:

  • Biz Central Suite / GoHighLevel (CRM, forms, automation)

  • Email marketing services

  • SMS/text messaging platforms

  • Advertising platforms (Google, Meta, TikTok)

  • Title companies (during property transactions)

  • Professional service providers such as attorneys, IT, or marketing vendors

These parties receive only the information necessary to perform services on our behalf.


6. Data Security

We use commercially reasonable safeguards to protect your information.
However, no method of transmission or storage is 100% secure.


7. Your Rights & Choices

You may request at any time to:

  • Access the personal information we hold about you

  • Update or correct your information

  • Request deletion of your information

  • Opt out of marketing emails

  • Opt out of SMS/text messages by replying STOP

  • Opt out of tracking by adjusting cookie settings in your browser

To exercise these rights, contact us at:
privacy@truebridgepropertysolutions.com


8. Children’s Privacy

We do not knowingly collect information from children under the age of 18.
If you believe a child has submitted information, contact us and we will delete it.


9. Links to Third-Party Websites

Our site may contain links to third-party websites.
We are not responsible for the content or privacy practices of those sites.


10. Business Transfers

If TrueBridge Property Solutions is ever involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top reflects the most recent version.


12. Contact Information

For questions about this Privacy Policy or your personal information, contact:

TrueBridge Property Solutions
Email: privacy@truebridgepropertysolutions.com
Phone: 413-798-8443
Address: [Insert Mailing Address]